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AR Billing Supervisor in Fort Mill, SC at Compact Power Equipment, Inc., a Home Depot company

Date Posted: 12/3/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Fort Mill, SC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/3/2018

Job Description

THD Rental (Large Equipment Rental and Compact Power Equipment Services), based in Fort Mill, SC, is a team of approximately 800 talented associates based across the U.S., Canada and Puerto Rico. Comprised of highly trained professional technicians, we provide comprehensive management of commercial equipment including installation, repair, preventative maintenance and parts management. Additionally, we offer large towable equipment rental and on-site equipment delivery.

 

Compact Power Equipment Services is comprised of over 300 talented and highly trained professional technicians. We are dedicated to investing in advanced technology and the continued training of Support and Field Service Professional teams with the singular goal of optimizing the efficiency, safety and productive life span of our customers’ mechanical assets. We are an industry leader with a nationwide footprint in 15 regions across the United States, Canada and Puerto Rico.

We live our Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back

 

POSITION SUMMARY

The AR Billing Manager is responsible for all areas relating to invoicing customers based on contract rates. This position will be responsible for overseeing the AR billers to meet Company required accuracy and timely submittal of invoicing for completed work. He or she must motivate others with a positive professional attitude; displays integrity, reliability and leadership: and can offer outstanding customer services by managing self and others with urgency, practicality and accountability.

 

PRIMARY RESPONSIBILITIES

•      Prepare smartlists of all completed calls for specific customers; analyze all paperwork submitted and verify accuracy by field service professionals to ensure accurate billing

•    Communicate with field service professionals for any missing information

•    Enter information to create invoice

o   review same to insure accuracy

o   create spreadsheets as required by customer

o   upload for payment

•    Develop and implement processes to improve the overall billing workflow to optimize efficiency.

•    Manage day to day processes related to their areas of responsibility

•    Interact with customers and other departments to resolve billing discrepancies

•    Report weekly billing issues, missing information, process issues and other  significant issues as noted.

•    Perform random internal weekly audits of invoices to validate the customer has received adequate supporting documents and that the invoices are maintained according to policy

•    Advise and inform other departments on customer issues.

•    Performs other related duties as assigned.

Job Requirements

KNOWLEDGE & SKILL REQUIREMENTS

  • Two-year degree or equivalent experience in Accounting required
  • Microsoft Office proficiency with intermediate Excel skills.
  • Demonstrated leadership skills to effect change.
  • Excellent written and verbal communication skills
  • Outstanding critical thinking and problem-solving skills
  • Experience with Microsoft Great Plains a plus

WORKING CONDITIONS/FIT FOR DUTY

Working conditions include sitting for extended time periods, repetitive movements of hands, arms, and wrists; in front of computer monitor for continuously. 

We offer a full array of benefits that include health, well-being, and financial. Please visit LIVETHEORANGELIFE.COM for more details.

 

EEO/AA/m/f/vets/disabled

 

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