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Express Rental Center Associate (Part-Time) in Greenville, SC at Compact Power Equipment, Inc., a Home Depot company

Date Posted: 2/6/2018

Job Snapshot

Job Description

*This is a PART-TIME opportunity*

We at Compact Power Equipment Rental have a unique business opportunity for the right person to be on the leading edge of a new business launch for our Rental division. Are you an independent, self-motivated, entrepreneurial leader who is looking to join a fantastic company? Do you enjoy a team driven, fast paced workplace? Are you looking to run and optimize a business? Then Compact Power Equipment is looking for you!

Compact Power Equipment, Inc. ®, a Home Depot Company, located in Fort Mill, SC, is a fast-growing, values driven organization comprised of a Rental and Services division with over 700 service and values oriented associates across the U.S., Canada and Puerto Rico.

Compact Power Equipment Rental – We operate in over 1000 locations of The Home Depot across the US and Canada, offering large towable equipment rental and on-site equipment delivery. The Compact Power fleet includes trenchers, chippers, mini-excavators, skid steers, aerial equipment, and tractor loader backhoes among others. With a large team of highly trained technicians, operators, and VIP customer care associates throughout the United States and Canada. We are an industry leader with a nationwide footprint in 15 regions across the United States, Canada and Puerto Rico.

We live our Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back

 

SUMMARY:

The position of EXPRESS RENTAL CENTER ASSCOCIATE (ERCA) is responsible for following all administrative and operational processes to transact rental equipment to our customers. This role will assist in the operation of an Express Rental Center (ERC) location and will provide basic operations training on the proper usage of equipment. The ERCA will be responsible for preventive maintenance and cleaning of rental equipment prior to and after each rental.

ESSENTIAL FUNCTIONS:

  • Maintains rental readiness of equipment through visual inspection and methodical preventive maintenance to ensure operational safety.
  • Performs troubleshooting involving malfunctioning equipment and makes basic repairs. 
  • Prequalifies customers to ensure they are getting the right tool for their specific job/application.
  • Accurately complete rental contracts including obtaining required signatures.
  • Demonstrate proper and safe equipment operation to customers.
  • Complete proper equipment check-in and check-out procedures.
  • Participate in field and operational training events.
  • Follow established inventory control procedures for parts usage and tracking.
  • Perform other duties assigned by the Express Rental Center Manager (ERCM) or authorized personnel.
  • Provide excellent Customer Service and ensure a terrific customer experience.
  • Demonstrate the ability to professionally represent CPER and our core values.
  • Ability to occasionally lift up to 80lbs safely.

Job Requirements

QUALIFICATIONS:

  • Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School
  • One (1) – Three (3) years or more of construction and/or commercial machine equipment.
  • Must have the ability to conduct light area marketing and lead qualifications
  • Demonstrated ability to conduct preventive maintenance, troubleshoot equipment issues and make minor repairs to equipment.
  • Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations.
  • Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible
  • Effective verbal and written communication with managers, customers and peers.
  • Ability to adapt to unforeseen circumstances (weather, traffic)
  • Ability to define problems, collect data, establish facts and draw valid conclusions.

POSITION TYPE / HOURS OF WORK:

The above description is not intended to be an all-inclusive list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. This is intended only to describe the general nature of the job. This position is part-time and has no direct supervisory responsibilities.

Assigned work hours will be determined by the manager.

 

We offer a full array of benefits that include health, well-being, and financial. Please visit LIVETHEORANGELIFE.COM for more details.

EEO / AA / M / F / VETS / DISABLED

 

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