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Field Service Professional in Pewaukee, WI at Compact Power Equipment, Inc., a Home Depot company

Date Posted: 4/24/2018

Job Snapshot

Job Description

MUST RESIDE WITHIN 20 MILES OF TARGET CITY

 Compact Power Equipment Inc., a Home Depot Company, located in Fort Mill, SC, is a fast-growing, values driven organization comprised of Rental and Services divisions. We are a team of over 700 talented associates based across the U.S., Canada, and Puerto Rico.

Compact Power Equipment Services, a Home Depot Company, is a nationwide service company specializing in the Light Construction, Light Industrial and Machine Tool markets, which has the ability and expertise to service a large array of equipment. We operate in over 1000 locations of The Home Depot across the US and Canada, offering large towable equipment rental and on-site equipment delivery. With over 300 highly trained technicians throughout the United States and Canada, dedicated internal customer care personnel and a sophisticated parts management system, Compact Power Equipment Services, a company of The Home Depot is a leader in the service industry.

We live our Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back

 

Position:

Field Service Professional - As a Field Service Professional you will maintain a variety of light industrial equipment found in retail locations and manufacturing facilities, such as paint shakers, carpet carousels, checkout stand, blind cutting machines, shopping carts, and lifts.  You must be a self-starter, eager to “hit the road" and derive great satisfaction in getting customer’s equipment up and running. Generally provide maintenance and repairs in various locations within a 1.5 hour radius of your home.  The hours for this position are based on customers maintenance needs and will vary. 

 Responsibilities:

 

  • Be customer-focused, strive to delight the customer
  • Be available and accessible by phone and computer daily as required
  • Maintain, trouble-shoot and service light industrial equipment both mechanically and electrically
  • Troubleshoot, adapt, and resolve/repair all issues to keep equipment functioning properly
  • Test each system after service/repair is complete to ensure the system is functioning properly
  • Perform proper inspection of customer system to prevent future issues
  • Explain each service and repair performed to customers
  • Use sound judgment to deal with and eliminate safety related issues
  • Provide detailed and clear service reports, turning them in daily
  • Read mechanical, hydraulic, pneumatic and electrical schematics as required
  • Use computer applications for word processing, modify excel spreadsheets, inventory control and reporting
  • Provide daily reports and communicate regularly with store managers, District Managers and home office personnel
  • Make phone calls and processing paperwork in accordance with CPES policies and procedures

 

We offer a full array of benefits that include health, well-being, and financial. Please visit LIVETHEORANGELIFE.COM for more details.

 

 

Job Requirements

Requirements for the Field Service Professional:

  • Must have reliable transportation and valid Driver’s License with proof of insurance and good driving record
  • Versatile equipment maintenance repair skill set
  • Welding experience preferred
  • Ability to adhere to OSHA regulations including, but not limited to fall protection, lock-out tag-out procedures
  • 1-3 years wrench in hand experience (mechanical, engineering, electrical, copiers, or cable installation (Experience limited to only computer/IT repair and installation is not generally a fit for this role.)
  • Must be able to read mechanical, hydraulic, pneumatic and electrical schematics as required
  • Ability to sit, stand and drive for extended periods of time.  Lift 80 lbs.  Climb 15+ ft. 
  • Must reside within 15-20 miles of the target city
  • Must have standard tools used in the craft, and be proficient in handheld technology (tablets / laptops / smartphones)

  • Be a self-starter, driving customer satisfaction with a passion for equipment maintenance

Required Education:

  • High School Diploma, GED, Technical or Trade School

EEO/AA/m/f/vets/disabled