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Sr. Manager Operations Business in Fort Mill, SC at Compact Power Equipment, Inc., a Home Depot company

Date Posted: 12/21/2018

Job Snapshot

Job Description

THD Rental (Large Equipment Rental and Compact Power Equipment Services), based in Fort Mill, SC, is a team of approximately 800 talented associates based across the U.S., Canada and Puerto Rico. Comprised of highly trained professional technicians, we provide comprehensive management of commercial equipment including installation, repair, preventative maintenance and parts management. Additionally, we offer large towable equipment rental and on-site equipment delivery.

Compact Power Equipment Services is comprised of over 300 talented and highly trained professional technicians. We are dedicated to investing in advanced technology and the continued training of Support and Field Service Professional teams with the singular goal of optimizing the efficiency, safety and productive life span of our customers’ mechanical assets. We are an industry leader with a nationwide footprint in 15 regions across the United States, Canada and Puerto Rico.

We live our Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back


Operations Business Senior Managers are responsible for driving large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement. To do this, these individuals are responsible for using high-level strategic thinking to see the big picture, determine multi-faceted problems, understand the fundamental parts of the problems and communicate the problems to a project team. Key responsibilities include creating and maintaining project work plans, manage issues and roadblocks faced during life of project and providing guidance and expert knowledge to all team members (direct reports and cross-functional team members), Business Analysts, Managers and cross-functional resources. Operations Business Senior Managers act as liaisons with internal and external project affiliates and collaborate project results and make recommendations to executive sponsor and Steering Committee. Having strong communication skills and cross-functionally partnering with all Operations teams and other Home Depot functional areas is critical for success of this position.


  • Drive large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement
  • Liaison with internal and external clients, operations staff, senior management/officers and others affiliated with project team
  • Create and maintain multiple project work plans
  • Manage issues and roadblocks faced during life of project and ensure issues are resolved
  • Partner cross-functionally with Operations process teams and all other SSC functional areas in driving change within Home Depot
  • Use high-level strategic thinking to see the big picture, solve multi-faceted problems, understand the fundamental parts of the problems throughout the organization at all levels
  • Identify new, effective processes that are likely to add value to the stores bottom line
  • Determine goals, direction and action steps necessary to maximize short-term and long-term success of projects in departments
  • Ability to select, retain and motivate high caliber cross-functional staff including direct reports and full-time resources committed to project from other functional areas
  • Identify and correct key operational areas of improvement within Home Depot's core business


  • Direct and indirect reports include 5-10 managers/supervisors/analysts from within Operations and dedicated from other functional areas.
  • Reports to Dir of Operations.



Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:

Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

Job Requirements


Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 6 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Knowledge, Skills, Abilities and Competencies:

Strong understanding of Operations and/or field knowledge

Proven track record in managing projects

Ability to influence others cross-functionally

Strong quantitative, analytic and business acumen skills

Strong critical thinking and decision making ability

Broad, strategic, original thinking to resolve complex problems



We offer a full array of benefits that include health, well-being, and financial. Please visit LIVETHEORANGELIFE.COM for more details.




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